Privacy Policy

Last updated: May 20, 2026

Information We May Collect

We may collect your name, phone number, WhatsApp number, email address, organization name, location, project requirements and messages you send to us. We only collect information needed to respond to your request, prepare service recommendations or support an active project.

How We Use Information

We use contact and project information to communicate with you, provide quotations, plan services, deliver technology support, improve our services and maintain business records. We do not sell personal information.

Service and Technical Data

For IT, networking, CCTV, access-control or website projects, we may need technical details such as device names, network information, hosting details, domain records, login access or installation notes. Access is requested only when needed for service delivery and should be shared through secure channels.

Sharing Information

We may share limited information with trusted vendors, hosting providers, equipment suppliers or support partners when required to deliver a service. We may also disclose information if required by law or to protect the rights, property or safety of our business, clients or the public.

Data Security

We take reasonable steps to protect information in our care, including limiting access, using secure accounts where practical and encouraging safe credential handling. No method of communication or storage is completely risk-free, so sensitive login details should be shared carefully.

Your Choices

You can contact us to update your details, ask questions about information we hold or request that we stop using your information for non-essential communication.

Contact

For privacy questions, contact Abrandix IT Solutions at info@abrandix.com, call 0548303223 or chat on WhatsApp at 050 999 6641.